Have a mortgage? What You Can Expect Under Federal Rules

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You’ve got support when you look for information or help.

As you manage your mortgage payments, you rely on getting accurate and prompt information from your mortgage servicer. Federal rules for mortgage servicers support you. The rules help you understand how your payments work, give you tools if you have problems making your payments, and give you protections from wrongful actions taken by servicers.
Your mortgage servicer is the company that collects your monthly mortgage payments. Your mortgage servicer also works with you if you have trouble making your payments.